Your search results

Support

Tenants support

All the topics, resources, and contact options tenants need.

DECIDING TO LEASE

To lease a home, you need to be prepared and SHANE is here to help you. Here are a few things to consider…

DEFINE YOUR NEEDS AND WANTS

Make a list of the things you simply can’t live without, like the number of bedrooms and bathrooms you or your family needs, proximity to schools and work, or storage needs. Then list some nice-to-haves: maybe a pool or balcony, a gym, or a nice view. This will help you further down the road when you start looking at homes.

UNDERSTAND MARKET CONDITIONS

Supply and demand can change from neighbourhood to neighbourhood. So, getting to know the market can help you get more bang for your buck. And so can SHANE. To learn more about each neighbourhood within Toronto visit our NEIGHBOURHOODS section.

CHOOSING AN AGENT

Leasing a home is personal and emotional. So the relationship with your real estate agent has to be built on expertise, trust and mutual respect. After all, they will be acting as your eyes, ears and voice throughout the process. They have a fiduciary duty to act in your best interests, to be completely transparent and accountable to you.

Here’s what a SHANE agent will do

Educate you about the current market conditions

Discuss and analyze your wants and needs against your budget

Guide you to homes that fit your criteria

Coordinate the work of other professionals you’ll need during the process

Negotiate with the Landlord on your behalf

Make sure all the required paperwork is fully completed, accurate and that deadlines are met

Work with you to resolve any challenges that may arise

MAKING AN OFFER TO LEASE

You’ve fallen in love. But it’s important that you don’t let your emotions get the better of you when making an offer to lease. Fortunately, SHANE is there to help you put together an Offer to Lease and discuss all the details. Here are a few things you should know…

NOT ALL OFFERS ARE THE SAME

The main factors on most offers will include price, deposit, terms, conditions, specific items that are included or not with the home, and the closing date.

NEGOTIATING MAY COME INTO PLAY

The Landlord will either accept your offer, reject it, or make a counter offer based on things like price, closing date, or other conditions. While receiving a counter offer may be unsettling, know that SHANE has plenty of experience to help you. Some good tips for negotiating are: making sure what you’re asking for is fair and equitable; be polite and collaborative; hold fast to your “needs” and be flexible on your “wants”; and know when to walk away no matter how hard that may be.

SUPPORTING DOCS

The following supporting documents are required for all lease offers, a completed set for each name on the lease, and should be sent by email to sc@soldbyshane.com

RENTAL APPLICATION

Complete the linked Rental Application Form in full and sign.  Downloable PDF

PERSONAL CREDIT REPORT

A personal credit report in full, with your credit score included. These may be requested from the following sources:

TRANSUNION
EQUIFAX

EMPLOYMENT LETTER

An up to date employment letter including your compensation, and position, signed by a superior. If you work for yourself, you will need to provide proof of income high enough to easily afford the lease comfortably.

PHOTO ID

Photo or scan of a government issued personal photo ID.

PRE CLOSING ON YOUR NEW HOME

Prior to closing or possession of your new home the following should be sorted.

REVIEW LTB INFO FOR NEW TENANTS

Landlords must provide new tenants with this brochure on or before the day the tenancy begins, including information about the rights and responsibilities of landlords and tenants, the role of the LTB and how to contact the LTB.  HTML | PDF

NEW RESIDENT FORMS & BYLAWS (CONDOS)

Introduce yourself to the property management as a new resident. They may require a copy of your new lease and your tenant’s insurance binder. They should have some new resident forms for you to complete. As well request a copy of the current bylaws and rules for your building to review.

KEY EXCHANGE

Key exchange dates are typically set up the morning of closing. In exchange for the keys/fobs you will likely need to supply a refundable key deposit cheque made payable to the landlord. The amount of the deposit must not be more than the expected cost of replacing the key(s) if they are not returned to the landlord. The landlord must give the deposit back when the tenant turns in their key(s) at the end of their tenancy

MOVING TIPS

On moving day, plan an easy meal like picking up some take-out. Moving is stressful enough without having to cook.

MAKING A MOVING CHECKLIST

Make a moving checklist that details a plan for things that need to be done weeks before you move all the way up to moving day itself.

PLAN FOR PACKING

Plan for packing by clearly labeling boxes with the rooms they are to go to. You might even want to provide a small floorplan for the movers so they know exactly where to take them.  Make sure you get competitive quotes from reliable moving companies. Or, to save money, find out how much it would cost to hire a moving van yourself (And bribe your friends to help you.)

BOOK THE SERVICE ELEVATOR (CONDOS)

Keep in mind if moving from one condo to another, your move time could be dependant on the availability of the building’s service elevators. Always best to book the service elevator for your move asap, before your ideal time slot is already taken. To do so inquire with your concierge or property manager. They will likely require a damage deposit.

SERVICE CONNECTIONS

At your current home, cancel your cable and utilities and make sure to have the gas, electricity, cable, internet, and phone hooked up at your new home.  Transfer any rented appliances (like water heater or furnace) to the owners, or the new tenants.  Make sure to have the gas, electricity, cable, internet, and phone hooked up at your new home.

INFORM YOUR KEY CONTACTS

Inform your key contacts – work, Canada Post, doctors, friends, pharmacy, etc… – of your change of address.

CONTACT US

Get help buying

Have a question?
Call 416 36-SHANE
or send us a message.

Reach out

Latest market news

Get the latest market insights
from the Toronto Real Estate Board.

Market news

Professional help

Find some of the professionals
that SHANE recommends.

Recommended professionals